Custom Products - all of our products are custom made to your specifications.  Normal staging and production time for products is approximately 7 to 20 working days. Holidays and our seasonal peak times of the year may effect normal production schedules slightly.

Fabric - ships in 1 to 7 working days depending on inventory levels. If a fabric is on back order, we will notify you within 2 days with the estimated stock date. If you do not want to wait, we will cancel your order and refund your payment.

Product and fabric orders are shipped UPS ground.  Transit time in the U.S. is approximately two to five working days depending our your location. Expedite service in the workroom and shipping is also available on many products if you are under a tight schedule. Please call for expedite questions.

 

How do I check my order status?

When your order goes into production, you will receive an email with a ship by date. If you do not receive a shipping confirmation email on or before the ship by date, please contact us and we will check the status and report back to you.